Adventures in Tech Support and Anime Expo, HO!

So, this year I’ll have my own laptop to make LJ entries with, and won’t have to borrow ‘s. But in order to do this, I’d need a dialup account. But, wait! Don’t we get one for free with our DSL? Wait, we don’t know our username and password! (Which has made using the NNTP server a bit… impossible.) So I call up SBC Pacbell DSL and get transferred around like a lost puppy. At one point, about 14 minutes in, I’m about to be transferred to the person who can help me, when I get disconnected instead. You know, the “Transfer” and “Drop like a bad habit” buttons are right next to each other on those Tech Support phones, so it wasn’t really her fault.

I call back, and try a different approach and get a very cheerful lady who eventually gets me to my intended destination. The nice man who she transferred me to points me to a very concise but well hidden webpage where I enter my DSL phone number, it pulls up my user info, I select a username and password, and I’m done.

So now, not only can I dialup while in Southern California, we have access to USENet again! Woo hoo!

I’m driving down to LA tomorrow morning. Whee. If anyone’s going to AX, I’ll be running the tabletop gaming room, in the Westin lobby area.